Manager: Planning and Segmentation

Produce qualitative and quantitative strategic insights analysis into Business Banking segment planning which will identify opportunities for business innovation within the cluster that will inform strategic considerations.

Job Responsibilities

• Extrapolate critical strategic insights from various research, data and other sources to inform segment planning
• Source various research and market/industry specific data to inform segment planning
• Develop, manage and execute primary investigative projects to unpack specific business problems
• Build and maintain collaborative relationships, internally and externally.s to build a market relevant, high quality insights portfolio
• Monitor market activity to continuously maintain and improve on a holistic view of target market, competitors and opportunity for improvement
• Monitor competitor activity by sourcing and analysing competitor data
• Consolidate and crystalise various information sources
• Conduct strategic analysis to support strategic planning
• Adhere policies and procedures by operating within the specified parameters
• Provide recommendations by analysing, interpreting and synthesizing results of primary and secondary research.
• Collaborate with (internal) teams across various functions to obtain insights and impart knowledge
• Provide critical input into the updating and development of strategic planning for the segment, including the design formulation of viable segment CVP’s and detailing required capabilities
• Identify opportunity for business innovation and enhancements, using proven methodologies.
• Explore trends and identified trends that are relevant for the business
• Formulate scenarios on how the relevant trends identified could play out in the future
• Explore scenarios further with a view to identifying opportunity spaces, where the business could innovate.
• Facilitate prioritisation and further development of opportunity spaces
• Request immersive research to test assumptions through client engagements and extract unmet client needs informed by client insights.
• Coordinate all of the above steps to bring all the content from the entire process to a pinnacle resulting in a portfolio of validated and evidence-based concepts, ready for handover to the relevant team for further exploration, commercialisation and distribution.

Essential Qualification

• Matric / Grade 12 / National Senior Certificate
• Advanced Diploma or Bcom Degree in Business Management or equivalent

Minimum Experience Level

• 8-10 years of work experience in financial services in a business to business environment
• Ability to troubleshoot and guide strategy to improve business performance and prevent problems
• Confident in expressing opinions, analysis and recommendation

Technical / Professional Knowledge

• Creative thinking
• Thinking conceptually and practically
• Problem-solving
• Connecting dots
• Communicating clearly and empathetically
• Collaboration with all job levels
• Organization and time management
• Curiosity
• Analytical thinking
• Ability to formulate reports
• Solid presentation skills
• Ability to work independently and as part of a team
• Ability to execute on tasks at hand
• Ability to guide analysis and research requirements/outputs

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