Quality Supervisor

Our client is looking for a Quality Supervisor, to join their team.

Duties & Responsibilities

• Ensuring full implementation of the food safety program (food safety certification requirement), ensuring communication, training, and promotion of the program amongst management and staff.
• Efficiently utilizing all resources to meet customer, company, legislative requirements and to drive a culture of continuous improvement
• Ensuring that technical standards conform to Food safety requirements and regulations and performances communicated throughout the company
• Maintaining and safekeeping of all supplier, product, and process specifications for the company’s products as well as the preparation, maintenance, and safekeeping of raw material and packaging specifications.
• Managing internal audit system (internal processes, suppliers, and outsourced service providers)
• Management and maintenance of non-conformance and corrective & preventative systems
• Management of customer complaints system
• Reporting to management on quality-related matters
• Implementing and improving the necessary quality operational systems, processes, and procedures at the company
• Documenting operational processes and procedures of the company
• Ensuring that all appropriate records are kept for traceability throughout the company
• Liaising with and evaluating all Technical Service Providers
• Facilitating regular internal quality and food safety training for staff
• Cost-effectiveness and identification of cost-saving opportunities and initiatives for the company
• Supporting the development of efficiency programs within the quality department
• Providing general and technical support to the logistics, quality, and operations teams
• Assistance with any quality requirements on an ad hoc basis
• Coordinating and supporting the management of strategic and quality projects
• Management and improvement of the Health & Safety program
• Assisting the facility with continuous improvement strategies on an ad hoc basis

Key Skills Required Skills

• 5 Years of Experience

Qualifications

• Strong interpersonal skills, problem-solving capabilities, and results orientated
• Good prioritizing skills, time-management skills, and systematic way of working
• Good project management skills and good timekeeping (follow through with projects)
• Accuracy and attention to detail essential
• Deadline driven and ability to handle pressure
• Positive attitude and willingness to assist
• Practical & logical approach

Relevant Tertiary Education

• Minimum 3-5 year’s FMCG environment experience in a related position
• Minimum 3-5 years experience in a Food Safety Management System (ISO 22000; FSSC 22000; BRC or
• similar) and supervisor role
• Experience and/or knowledge of Occupational Health & Safety
• Excellent professional written & verbal communication skills in English
• Must be computer literate in MS Office; Excel, Word, and Outlook (Pastel/Syspro will be advantageous/Pivot tables and V-Look Ups)