Campus Manager /GM (Operations /Higher /Tertiary Education)

Currently recruiting and hiring for a Manager for higher/ tertiary education with Operations Management to oversee all aspects of the campus for their private education team.

The successful Operations Manager should have exceptional organizational skills and the ability to multi-task is required and previous management experience within a tertiary education environment.

Educational requirements:

• Relevant Degree
• ETQA Experience
• 3 years plus experience in a management role
• Experience: 3-10 years’ experience in Training and Development environment
• High level of competency in MS office, Particularly Word and Excel
• Must come from tertiary academic environment

Duties and Responsibilities:

• Oversee, direct, and lead the daily operations of the campus to ensure a high-quality service to every student
• Driving the performance of the sales team on a daily, weekly and monthly basis to achieve/exceed the campus annual targets
• Ensure service levels to students are optimized and that the turnaround times to resolve issues are raised by students is within the agreed parameters
• Manage and co-ordinate marketing activities at campus level and work closely with the head office marketing team in this regard
• Staff management: interacting, coaching, recognizing superior performance and addressing substandard performance of team members
• Key objective is to achieve the budgeted EBIDA for the campus for the period under review. This involves manage both the revenue and operational expenses daily.
• To ensure the highest quality of teaching and learning on campus. This includes continuous assessments of lecturers’ performance, working closely with committees and academic boards in head office and the academic department at head office
• Ensure that campus is fully complaint with all accreditation requirements from a statutory perspective
• To ensure that rollover and retention ratios for the campus are attained, and corrective action plans put in place to address non-compliance thereto
• Ensure that the campus is always presentable i.e. well maintained, clean, everything is working, all IT systems and equipment are operational
• Ensure management interaction with students is optimized including things like the SRC, CSI projects at campus level, sports days, parents function etc.

Qualifications

Educational requirements:

• Relevant Degree
• ETQA Experience
• 3 years plus experience in a management role
• Experience: 3-10 years’ experience in Training and Development environment
• High level of competency in MS office, Particularly Word and Excel
• Must come from tertiary academic environment