DC Operations Trainer

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the DC Project Manager.

Your responsibilities include :

• Leads operations training for new and current employees
• Tracks employee progress and assists in analysing training program effectiveness
• Collaborate with the DC leadership team to identify staff training and development needs for improved performance and provide resources and trainings to meet those needs.
• Assist in the coaching of staff towards meeting and exceeding performance expectations for quantity, quality, timeliness, and efficiency
• Conduct on-the-job training and employee orientation including Safety Methods Training and Production
• Standards for company employees in the Operations department
• Demonstrate, train and enforce Operational “Best Practices”
• Assist supervisors and management staff with people development.
• Identify areas that need the most improvement and report to supervisor for quality enhancement
• Drive and implement a multi skilling program
• Assist with annual performance review
• Assist in rolling-our the company training program ( my academy)
• Ensure SOP are adhered to
• Routinely audit Operational SOP
• Develop training material for new equipment and processes
• Train and support the understanding of operational KPI
• Works on ad hoc projects and events.
• Preparation of management reports
• Collaborate with project and operations managers
• Design, implement, and train on newly designed processes
• Constant engagement with the workforce on the operational floor to evaluate SOP adherence and training requirements

Qualifications and experience:

• Degree/Diploma in HR / Supply Chain / Operations management / Industrial engineering or similar
• 3-5 years field experience in staff training / staff development
• Experience in BEST OPERATING PRACTICES
• Experience in Continuous improvement / Six Sigma
• Strong People management affinity
• Warehousing and FMCG experience beneficial
• WMS systems experience beneficial

Skills required :

• Solutions-oriented, can-do attitude; self-motivated
• Excellent communication skills, both written and spoken
• Comfortable with change and excellent team player
• Comfortable with learning and adapting to new systems
• Experience in the management of staff
• Strong administration skills
• Computer Literate (Intermediate to Advance Excel skills, PowerPoint presentations skills, MS Word, Microsoft Outlook and Microsoft Project Management)

The Environment

• Takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of Takealot.com being the leading e-commerce company in Africa
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, its all in the execution after all.
• We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

• is forthright but respectful
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
• is passionate about the potential of e-commerce and delivering a world-class customer experience
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
• is business SMART. Able to think about problems from a business perspective using technical and product input
• is curious and challenge the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for takealot.com.
• thinks like an owner of the business.
• is SMART, has INTEGRITY and is HARDWORKING

If you meet the above you are an Extraordinary Mind so come and join us!

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