Introduction

We are looking to recruit a permanent Human Resource Officer III to work for United Pharmaceutical Distributors (UPD). The role will be based at Roodepoort, at our Lea Glen branch and will report to the New Business Manager.

Job Purpose:

• To provide advice and support in the development, planning, implementation and associated service delivery processes, methods and techniques to enable the provision of sound human resources expertise, and to ensure that plans are in place to address people risks and challenges over a short to medium term.

Job Objectives:

• Employee relations – Ensure that all processes, are implemented effectively
• Effective HR administration and reporting – provide reliable information and ensure proper HR documentation administration, monthly sustainability reports
• Management of message cut-off dates
• Compensation and Benefits – Ensure all benefit queries are resolved in a timely manner, check accuracy of data captured on payroll for all band
• On-Boarding- Coordinate new starter procedures (Documentation)
• Supports line managers in implementing techniques to identify, manage and grow talent to enable the organization to meet its objectives and measure talent against divisional requirements.
• Interprets relevant people data and provides appropriate and timeous information that informs business decisions
• Complete all on –boarding and exit documentation and submit to payroll timeously
• Implement HR initiatives and processes across the employee life cycle aligned UPD’s people strategy and the company’s strategic goals
• Support and/or implements HR initiatives that enhance the company’s culture aligned to the overall organizational culture.
• Produce monthly IR report
• Communicate a meaningful operational context that promotes the implementation of best practice, operational efficiency and customer service delivery
• Utilize understanding of policy, laws, regulations, initiatives and relevant industry practices to plan, make recommendations and apply changes
• Ensure policies and procedures are adhered to
• Represent HR at disciplinary hearings at all Level
• Manage own performance within the context of defined processes and meet identified and contracted performance standards in area of specialization
• Maintain payroll information by collecting, entering data accurately within agreed time lines and submitting to payroll
• Resolve payroll discrepancies and queries by collecting and analyzing information, escalating to Group timeously
• Give guidance with regard to staff motivation, poor performance, misconduct etc. all Level
• Maintain a network of functional subject matter experts & ensure communication of process alignment and optimization activity in area of specialization
• Supports line managers in implementing techniques to identify, manage and grow talent to enable the organization to meet its objectives and measure talent against divisional requirements
• Interprets relevant people data and provides appropriate and timeous information that informs business decisions
• Counsel staff as and when required at all Level
• Ensure enforcement of discipline

Minimum requirements

Education and Experience

• Matric
• Degree/Diploma in Human Resources Management/Social Sciences/Humanities
• 5-8 years’ HR experience in pharmaceutical/retail/healthcare environment.

Knowledge

• Knowledge of the HR value chain and related practices
• Experience of providing support to employees and management on questions related to payroll transactions and related information upon request
• Knowledge and understanding of relevant legislation and Knowledge of service excellence and customer principles
• Knowledge and understanding of the industry (Pharmaceutical/Distribution/Wholesale) (desirable)
• Knowledge and or ability to utilize SAP

Competencies

• Analyzing – Problem Solving
• Delivering Results and Meeting Customer Expectations – Meeting Customer Needs.
• Planning and Organizing – Co-ordinate and Control
• Relating and Networking – Relating to others
• Persuading and Influencing – Making an Impact
• Coping with Pressures and Setbacks – Resilience
• Following Instructions and Procedures – Reliability
• Presenting and Communicating

Skill

• Process Management
• Intermediate level Microsoft Office skills including Excel, Word and PowerPoint
• Well developed and practiced interpersonal and communication skills (written, spoken, presentation) with the ability and experience to engaging effectively with staff at all levels
• Effective organizational skills, including a demonstrable track record of successfully prioritizing own workload to deliver competing objectives on time, to budget and to specification
• Approaches targets with a “can do” attitude, delivering tasks to a successful conclusion