Enthusiastic and service-oriented Store Manager needed at a new Retail Hardware, Paint company in Tokai.
Responsibilities include:
- The overall management of a Retail Dulux Specialist Paints store, Sales Team and marketing campaigns of paints and other related products and
- Manage develop and training of all staff.
- Selling of paint products
- Customer service regarding various colour shades, where and what and how to use and general advice on products
- Invoicing of all products sold in the shop
- Assist with marketing and promotion of products
- Merchandising and management of stock in the shop
- The daily handling of money and recordkeeping of cash, receipts, and card transactions
- Specifications, estimations and quotations for clients and contractors
- Responsible for the development, motivation, and training of staff
- Ensure a high standard of customer service provided by staff
- Handling of customer enquiries and after-sales complaints
- Admin with regards to the ordering and receiving of stock, and regular stock takes
Management of other office duties:
- Daily Banking – prepare and bank daily, prepare relevant banking reports and forward to HQ
- Petty Cash – Control expenses, obtain approval for expenses, reconcile weekly, forward via mail to HQ
- Records – daily filing of company documents to prescribed filing system for easy accessibility
- Non-stock ordering – ordering of office supplies and other non-stock orders
- Do daily Cash up
- Upkeep of leave register book of staff
- Any duties as required by Top Management from time to time.
Minimum Requirements:
- 5 years retail management experience
- Experience in the paint and hardware industry would be an advantage
- Grade 12 (with business/economics studies and high-grade mathematics).
- Appropriate tertiary education will be an advantage (E.g.: Management certificate/diploma)
- Valid driver’s license
- Fully bilingual (English and Afrikaans)
- Good leadership abilities
- Good attention to detail
- Good multitasking abilities
- Excellent customer service skills
- Outgoing and energetic
Working Hours:
- Monday to Friday: 07h30 to 17h00
- Saturdays: 09h00 to 13h00